Refund policy

Refund Policy

The Still Here Paws 30-Day Quiet Guarantee

We want you to feel confident trying The Complete Senior Dog Care System. If the system is not the right fit for you, you can request a full refund within 30 days of your purchase.

How to request a refund

Send an email to stillherepaws@gmail.com within 30 days of your purchase and include your order number. You do not need to provide a reason, complete a form, or return anything.
Once we receive your request, we will review it and issue the refund to the original payment method used for the order.

Digital product returns

The Complete Senior Dog Care System is a digital product. No physical item is shipped, so there is nothing to return by post.
If your refund is approved, you may keep the files you downloaded. This is part of our commitment to making the decision simple and pressure-free.

Download or technical problems

If you cannot access your files, receive an incorrect file, or experience a download problem, please contact us at stillherepaws@gmail.com. We will help you access your purchase or provide the correct file.

Refund timing

After your refund is approved, it is sent to the original payment method. The time required for the refund to appear in your account depends on PayPal or your payment provider.

Contact

Still Here Paws

Email: stillherepaws@gmail.com
This policy applies to purchases of digital products made through the Still Here Paws online store.